Subject: Item to be cancelled
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 12 Oct 2020 20:09:21 -0700 (MST)

Hi Jessie, 

Kindly assist us to cancel the item ( 162553088 _OLD - - Textured Bathrobe with 3/4 Sleeves and Tie Ups) of the order # 9605349664 . the cancelation is getting failed. 

Regards, 
Fauzan 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 12 October, 2020 11:53:58 
Subject: refund 

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 
#1554194 
Order Date: Sep 29, 2020 
Order ID: 9605349664 
Tracking ID: FP0929001528 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The following item : 
162553088_OLD - - Textured Bathrobe with 3/4 Sleeves and Tie Ups price (AED115.00 
did not ship and delivered, and we are unable to cancel the item, the omer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Abdulqader