Subject: Refund not processed// 6220915721
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 12 Oct 2020 18:55:15 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 2, 2020 
Order ID: 6220915721 
Return Tracking ID: 46176193291 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for one item that has been delivered to warehouse on 21 Sep 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24136127 so that the refund will be processed asap. 
Note: Child ticket has been created but no action done. 

Regards, 
Algaily