Subject: Refund
From: Hemyar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 12 Oct 2020 16:12:32 -0700 (MST)

Hi team, 

Problem Statement: My credit issue 

Order Date :Aug 5, 2020 
Order ID:8395769603 

Assistance Required: Refund to my credit is done but customer said he did not get the refund. 
Issue Description: this order created on Aug 5, 2020 and it got cancelled and the refund was done to my credit , in hypres the refund done successfully. 
but customer sent us screenshot and there was no amount refunded. please check and do the needful. 

Regards, 
Hemyar