Subject: On validation order
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mustafa chakki <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 12 Oct 2020 14:43:26 -0700 (MST)

Hi Team, 

With reference to customer email ID # [email-masked] 
Customer claiming that he tried to place an order but the amount has been deducted from his account and order not placed. customer shared with us the transaction ID. 

Transaction Date: 2020-09-07 
Amount: 11.650 KWD 
Transaction ID. 025122029310-E0268301 

Kindly check and do the needful. 

Regards, 
Fauzan