Subject: Refund Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 12 Oct 2020 13:57:54 -0700 (MST)

Hi Team, 

With reference to order # 2000104545 

The order has been canceled and the authorization cancelled as well, but customer insisting that he has not received the refund. Kindly check and assist us. 

Regards, 
Fauzan