Subject: Re: Double amount deduction/ [email-masked]
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Akshay Berry <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Harish Thakor <[email-masked]>, Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Asjad Hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 12 Oct 2020 09:14:25 -0700 (MST)

Hi Mustafa, 

Kindly update, 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa Chakki" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 10 October, 2020 16:48:16 
Subject: RE: Double amount deduction/ [email-masked] 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] Kindly confirm if this is done? 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, October 9, 2020 5:47 PM 
To: Akshay Berry <[email-masked]> 
Cc: Rashid Gafoor Kaskar <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]> 
Subject: Re: Double amount deduction/ [email-masked] 

External email sender, please take precaution. 

Hi Akshay, 

Can you please recheck the below case and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, October 1, 2020 2:03:16 PM 
Subject: RE: Double amount deduction/ [ mailto:[email-masked] | [email-masked] ] 

Looping [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] could you please check and confirm as per the below transaction ID if there has been any payment captured. 

Transaction id: 025140022394 and 025130023828 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 30, 2020 7:33 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Double amount deduction/ [ mailto:[email-masked] | 
[email-masked] ] 

[ mailto:[email-masked] | @Akshay Berry ] 

Kindly check this. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 30, 2020 7:03 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Double amount deduction/ [ mailto:[email-masked] | 
[email-masked] ] 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in closing the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 21 September, 2020 15:38:22 
Subject: Re: Double amount deduction/ [ mailto:[email-masked] | [email-masked] ] 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 21 September, 2020 15:19:50 
Subject: Double amount deduction/ [ mailto:[email-masked] | [email-masked] ] 

Hi team, 

The customer is complaining that KWD 59 was deducted from his account twice but the order did not get placed. 

Transaction id: 025140022394 and 025130023828 

kindly check and advise. 

Regards, 

Asjad. 

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