Subject: Re: Late collection: Case id - 1534963 Order ID: 2000156821
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: jessie caparas <[email-masked]>, escalations dxbteam <[email-masked]>, allcaiconsumercs <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 12 Oct 2020 07:07:36 -0700 (MST)

Hi Akshay, 

Still, there is no progress in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "jessie caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "allcaiconsumercs" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, October 10, 2020 6:13:22 PM 
Subject: RE: Late collection: Case id - 1534963 Order ID: 2000156821 

Looping [ mailto:[email-masked] | 
@Service Center - CAI Consumer CS ] Please arrange the collection asap. 

AWB# 43818982303 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas <[email-masked]> 
Sent: Saturday, October 10, 2020 4:09 PM 
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RE: Late collection: Case id - 1534963 Order ID: 2000156821 

[ mailto:[email-masked] | @Akshay Berry ] 

Kindly check on this. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 9, 2020 1:37 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late collection: Case id - 1534963 Order ID: 2000156821 

External email sender, please take precaution. 

Hi Team, 

Please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 9, 2020 12:26:42 PM 
Subject: Late collection: Case id - 1534963 Order ID: 2000156821 

Hi Team, 

Please assist us to arrange the below collection. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Order Date: 9/16/2020 

Case id - 1534963 

Order ID: 2000156821 

Tracking ID: 43818982303 

RMA - 1000044974 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 9/23/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Manish 

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