Subject: RE: partial cancel order
From: Mohamed Mahmoud <[email-masked]>
To: seeta.seeta <[email-masked]>, ArishLaila <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 12 Oct 2020 13:15:52 +0000

Reminder

From: Akshay Berry <[email-masked]>
Sent: Sunday, October 11, 2020 12:05 PM
To: seeta.seeta <[email-masked]>; ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ali Atef <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: partial cancel order

Looping @LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> Please assist in cancelling the items as customer keeps chasing us for the refund.

162110274 - - Printed Sleeveless Dress with Round Neck
162110748 - - Foil Print Sleeveless Dress with Round Neck and Smocking Detail
162110270 - - Unicorn Printed Sleeveless Dress with Round Neck

INC0875854

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 20, 2020 5:20 PM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ali Atef <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: partial cancel order
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6220750321, the order was placed on 2nd Sept and the customer placed the order for 5 items, and out of that 1 item was only shipped and collected by the customer.

1 Item was already out of stock and the refund has already processed for that, Now there are 3 items remaining for the order when partial cancellation is there but whenever we are canceling the remaining items it's getting rejected.

We request you to check and cancel the items from your end so the refund can be processed.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 September, 2020 17:21:09
Subject: partial cancel order

Dear Team,

Kindly confirm if the items below are going to be delivered or not as the order is partial cancel order and the customer keep asking about remaining items.

Order number: 6220750321
AWB: 622075032122999991
Store code: Max60128

Items:
1- 162110274 - - Printed Sleeveless Dress with Round Neck
2- 162110748 - - Foil Print Sleeveless Dress with Round Neck and Smocking Detail
3- 162110270 - - Unicorn Printed Sleeveless Dress with Round Neck

Best Regards,
Atef

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