Subject: Re: WWD damaged item received -HOMECENTRE
From: Seeta Seeta <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, midhun madhu <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Mon, 12 Oct 2020 05:51:11 -0700 (MST)

PLEASE IGNORE THE EMAIL 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "midhun madhu" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]> 
Sent: Monday, October 12, 2020 6:19:45 PM 
Subject: Re: WWD damaged item received 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Monday, October 12, 2020 5:43:52 PM 
Subject: WWD damaged item received 

Hi Team, 

Problem Statement: WWD damaged item received 

Order Date : 09/09/2020 

Order ID: 8202264786 
Tracking ID: 12345678 
Assistance Required: Damaged Item Recieved 

Issue Description: Customer emailed us informing that he/she received the item on 08/10/2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,