Subject: Re: Refund approval
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 12 Oct 2020 01:41:52 -0700 (MST)

Hi team 

any update below case 

Thanks 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, October 5, 2020 12:11:51 PM 
Subject: Refund approval 

Dear Team , 

# 1506785 

Problem Statement : the order return to original / Refund approval. 

Order Date : Sep 10, 2020 
Order ID: 6222878799 
Tracking ID : CRDSAL0065502420 
Total Price : SAR971.25 

Issue Description : The Customer placed the order on Sep 10, 2020and shipped from our side on 
9/11/20 , as the hyper is IN_TRANSIT and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 1 Oct 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 10/25/19 and this the 1st order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader