Subject: Refund approval
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 12 Oct 2020 00:12:21 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1457532 

Order Date :Apr 16, 2020 

Order ID: 6482713673 

Tracking ID : S001061356790 , 45766260083 

Total Price : SAR 599.00 

Issue Description : 
The order was placed on Apr 16, 2020 but he did not receive his complete order 
now he is looking for his missing item or refund. 

item detail: 
161679751 - - Cambrass Printed Moses Basket with Frill Detail Price (SAR599.00) 

Case history : The customer reached out to us on 9 Oct 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 4/16/20 and this is his 3rd order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
Abdulqadr