Subject: New Reply Received - شكوى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Oct 2020 06:40:04 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  شكوى  Ticket comment <div dir="auto">وفقا لطلب عميل الكوول سنتر لطلب بياناتي البنكيه مرفق لكم صوره منه وشكراً <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NTUxNzU3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.u6yHoSs7z7hISn_VDJbPmWv_6e28qPlLRoHhb1kvea0" style="max-width: 100%"></div>
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<div>On Mon, 12 Oct 2020 at 9:07 AM Latifa Al Maraghi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">السلام عليكم</div>
<div dir="auto">انا كنت طالبه من شهر سلعه من خلال تطبيقكم بمبلغ 5.500 ولما تواصلت معاكم قلتولي راجعي البنك </div>
<div dir="auto">راجعت البنك والبنك قال لي ان المبلغ مخصوم من شركتكم وان البنك ماعليه اي شي </div>
<div dir="auto">رجاءاً رجاءاً رجاءاً رجعولي فلوسي مرفق لكم كشف حساب بنفس اليوم الي سويت فيه عمليه الشراء من خلال تطبيقكم</div>
<div dir="auto"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NTUxNzU3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rpI0cf5VoL0tvRPokH4sU8FS_S3DYpezdkBFYezUYWs" style="width:462px;max-width:100%"></div></div>
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<div dir="ltr" class="gmail_attr">On Wed, 9 Sep 2020 at 3:16 PM Latifa Al Maraghi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">السلام عليكم </div>
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<div dir="auto">الرجاء اطلاعي على المبلغ المخصوم من قبلكم متى ساسترجع المبلغ رجاءًا </div>
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<div dir="ltr" class="gmail_attr">On Mon, Sep 7, 2020 at 7:49 PM Latifa Al Maraghi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NTUxNzU3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gzJ2qvhN705bJwCUNkXY-9eIAxaqpB5g17v82PaxneE" style="width:896px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Mon, Sep 7, 2020 at 7:33 PM Latifa Al Maraghi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">طلبت عن طريق موقعكم شنطه كما المرفق بحيث انني لم احصل على رقم طلب وتم خصم مني مبلغ 5.5 وكان هناك خطا في عمليه الشراء وتم الخصم ولم تتم العمليه ولم ياتيني منكم ايميل </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NTUxNzU3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iyctgd6npZiy-W9-3BOptVAGEg6DtW60NPHG7rOmyvg" style="width:462px;max-width:100%"></div>
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<div dir="auto">الرجاء حل هذة المشكله باسرع وقت </div>
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<div dir="ltr" class="gmail_attr">On Mon, Aug 17, 2020 at 12:18 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Latifa.s.almaraghi,<br><br>Thank you for getting in touch with us.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are experiencing high volume due to the ongoing situation and replying on your email might take longer than usual. </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We will reply to your message as soon as we can.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>While waiting, we advise you to please visit our HELP CENTRE pages to get more information about our policies &amp; FAQs.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We appreciate your patience &amp; cooperation.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
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