Subject: Refund approval // 9796581685 // 1540022
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 22:38:13 -0700 (MST)

Hi Team, 

Problem Statement: Return and Refund status 

Order Date : Aug 9, 2020 

Order ID: 9796581685 
Return Tracking ID: RP0828001634 
Assistance Required: Need refund to customer 
RMA: 43371163 

Issue Description: As per the customer, he raised a return request for 4 item and handed over to the courier team. 

Customer received refund for 1 item, however for other 3 items refund is still pending. 

161974248 - - Iconic Wide Fit Solid High-Rise Palazzo Pants with Pocket Detail, 
162162059 - - Textured Top with 3/4 Sleeves and Tie Ups, 
161811033 - - Textured Top with Mandarin Collar and Long Sleeves 

Price of the above items: AED 117 

As per the update from warehouse team, they received only one item for which refund has been processed. 

Kindly look into this and assist further. 

Regards, 
Nitesh