Subject: Re: Refund Follow up! // 9602938413 // 1537787
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 22:27:33 -0700 (MST)

Hi Team, 

With reference to order number: 9602938413, items were returned under tracking: 46037839691. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 9 October, 2020 07:41:15 
Subject: Refund Follow up! // 9602938413 // 1537787 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 13, 2020 

Order ID: 9602938413 
Assistance Required: Need refund to customer 

Issue Description: Customer raised a return request for 2 item and customer is saying that she handed over to the courier team. 

Child ticket raised: 1540057, however no update yet. 

Kindly check whether the items have returned to us and update us so we can assist further. 

Regards, 
Nitesh