Subject: Refund Not delivered order 6223655683
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>
Date: Sun, 11 Oct 2020 20:18:45 -0700 (MST)

Hi Jessie, 

Problem Statement: Refund Not Processed 
Order Date : Sep 13, 2020 
Order ID: 6223655683 
Tracking ID: CRDSAL0066365320 
Assistance Required: Need refund for customer. 

Issue Description: the order is marked as returned to origin, However the status is not updated and the refund is not initiated yet. 

Please assist in getting the customer refunded as he is chasing us constantly. 

Regards, 
Shakeeb