Subject: NDR Late refund // 6215253025
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 07:19:16 -0700 (MST)

Hi Team, 

Ticket- 1481611 

Problem Statement: NDR Late refund 

Order Date : Aug 11, 2020 
Order ID: 6215253025 
Tracking ID: CRDSAL0052311920 

Assistance Required: Need urgent refund 

Issue Description: The order has been shipped on 11 Aug, 2020 but still not delivered to customer. 

As per the tracking, the order status is showing "Return to Origin". However, as per the hybris the order status is "IN_TRANSIT". 

Kindly check and advice as customer is waiting for the refund. 

Thank you for your help! 

Regards, 
Shivani