Subject: Late refund // 9604016887 /// 161689582
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 06:45:00 -0700 (MST)

Hi Team, 

Order ID: 9604016887 
Item id: 161689582 
RMA: 1000016379 
Tracking ID: 46038650840 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the items from two orders at the same time in one package. 

The refund for the order #9604442959 already processed on 28 Sep, 2020. However, the refund for this order is still pending. 

The returned item is #161689582 - - Pouch and Staionery Set and cost of the item is AED 8. 

Please check and look into the case. 

Thank you for your help 

Regards, 
Shivani