Subject: Re: Late delivery: Case id - 1541831 Order Number: 9604385063
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 11 Oct 2020 06:25:26 -0700 (MST)

Please note that we have not received any update and the customer is chasing us on a daily basis. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "esaescalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 10, 2020 4:37:02 AM 
Subject: Late delivery: Case id - 1541831 Order Number: 9604385063 

أHi Team, 

Kindly assist us in below case. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 9 October, 2020 16:58:05 
Subject: Late delivery: Case id - 1541831 Order Number: 9604385063 

Hi Team, 

We have received update from the warehouse that order has not shipped due to IT issue . AWB not generating. Please assist us on it. 

Please note that its been more than 15 days still the order has not shipped from the warehouse. 

Problem statement - Late delivery - Order not shipped from the warehouse 

Case id - 1541831 
Order Number: 9604385063 
Order Created: 9/23/2020 
AWB - Not assigned 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish