Subject: RE: Collection Issue - 9602942072
From: Vaibhav Ohri <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Ashish Karini <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 11:45:16 +0000

Dear Apoorv

The collection has already been attempted 3 times, please see the below Tracking details.

We have not got response from the customer, but we will schedule the collection again for tomorrow, please inform the customer.

Regards

Vaibhav Ohri
From: Apoorv Joshi <[email-masked]>
Sent: Sunday, October 11, 2020 3:35 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Ashish Karini <[email-masked]>; Vaibhav Ohri <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Collection Issue - 9602942072

External email sender, please take precaution.
Hi Team,

Please assist in arranging this collection. No response from concerned team and customer is contacting daily because the items are not getting picked up from them nor they are receiving any calls.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 9 October, 2020 18:52:01
Subject: Re: Collection Issue - 9602942072

Hi Vaibhav/Ashish,

We have heard back from the customer at this time on the below case and they have confirmed that they did not receive any call from us. Please get this arranged by max tomorrow.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 9 October, 2020 18:29:42
Subject: Collection Issue - 9602942072

Hi Team,

With reference to the order number: 9602942072
AWB: RP0920001000

Kindly advise the issue that is coming up while arranging the collection so that we can get in touch with the customer and have this arranged accordingly. Please also confirm if you have tried contacting the customer on +971567167305.

Requesting your immediate assistance on the same. Thank you for your help!

Regards,
Apoorv

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