Subject: Return complaint
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 11 Oct 2020 04:25:53 -0700 (MST)

Hi Seeta, 

Problem Statement: ( customer wants to return after 14 days) 

Order number: 9604500830, Ticket no 1574209. 

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Issue Description: the customer contacted us informing that he has placed an order on 23rd September for a Medela swing single electric breast pump the item stop working after one week and the customer wants to return/ exchange it after 14 days, so the item have a 1 year warranty..... 

Requesting you to check the case and let us know what action do we have to take in this case. 

Regards, 
Samer Salameh