Subject: Re: Late delivery: Case id - 1463992, Order Number: 8200759514
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 11 Oct 2020 04:16:20 -0700 (MST)

Please assist us to close this case as the customer is asking his refund for the below order now. Please ntoe that we have already update it to the online spreadsheet for cancellation. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 2, 2020 11:38:10 AM 
Subject: Late delivery: Case id - 1463992, Order Number: 8200759514 

Hi Team, 

Please note that as per the warehouse the order has been shipped on 2/9/2020 however as per the courier team the order includes WWD item and had not received the shipment. 

We request you to please look into the issue and do the needful on a priority. 

Problem statement - Late delivery 

Case id - 1463992 
Order Number: 8200759514 
Order Created: 9/1/2020 
AWB - FP09010001589 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish