Subject: Refund not processed
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 11 Oct 2020 04:11:38 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 14, 2020 
Order ID: 6215925333 
Return Tracking ID: 46172000140 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 04 item and as per customer she handed over all 04 items to the courier team and as per the courier team they delivered the items to the warehouse on Aug 29, 2020. 
​ 
But according to the hybris the refund has been not processed for 04 items, So we request you to check under RMA 24070457 how many item has been received in our warehouse. 

Customer is threatening to complain in the ministry of commerce. 
Regards, 
Abhishek Borgaonkar