Subject: REFUND APPROVAL(8204510954)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 02:30:16 -0700 (MST)

Hi Team, 

Problem Statement: Refund Approval for missing item. 
Ticket ID:1552781 
Order Date: 24-Sep-2020 
Order ID: 8204510954 
AWB: FP09260005039 
Total Order Value: KWD 89.00 

Issue Description: This Kuwait based order has been placed on Sep 24, 2020 and the tracking shows delivered since Sep 27, 2020. Customer is complaining regarding the missing item 160416010 - - Juniors Printed Musical Projector amount KWD 2.12. 

Customer is insisting we get the refund done asap. 

Case History: This is the very first order of the customer with us. 

Assistance Required: Request you to provide a refund approval of KWD 2.12 so that we can close this case. 

Thank you for your help! 

Regards, 
Abhishek Borgaonkar