Subject: Refund Approval (Missing Item) / 8207017091
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 11 Oct 2020 01:43:02 -0700 (MST)

Hi Team 
Problem Statement: Process the RMA for the missing item 
Ticket ID: 1568875 
Order Date: Oct 8, 2020 
Order ID: 8207017091 
Tracking ID: SD000164061 
Total Price: KWD2.90 

Missing Item - 161694379, Bossini Plain Top with Long Sleeves and High Low Hem 

Issue Description: 1 item is missing as per the customer. 

Case history: The customer received his order but he claims that 1 item is missing from his order but as per the Consignments all items has been delivered successfully. We've informed him but still customer is saying the item is missing. 

Customer's history: As we have checked with the customer's mail so we have found only 4 orders which he ordered since 7/12/20. 

Assistance required: We request you please process the RMA for this missing item and close the issue. 
Regards 
Rehan