Subject: Re: Payment issue
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: Rashid Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish thakor <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 11 Oct 2020 00:48:20 -0700 (MST)

Hi Mustafa, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish thakor" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, October 7, 2020 12:24:46 AM 
Subject: Payment issue 

Hi Rashid, 

With reference to customer email ID # [email-masked] 

Customer claiming that he tried to placed order on 2020-09-08. but the order has not placed successfully and the amount has been deducted two times from his account. 
Amount: 47.740 KWD 
1-Transaction ID : 025244002511-E0268301 
​2-Transaction ID : 025255002183-E0268301 

Kindly check and assist us to close the case. 

Regards, 
Fauzan