Subject: Re: On Validation but amount deduct / 8399427687
From: Seeta Seeta <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sun, 11 Oct 2020 00:16:01 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]> 
Sent: Thursday, October 1, 2020 12:18:08 PM 
Subject: Fwd: On Validation but amount deduct / 8399427687 

Hi Team, 

Please assist in closing the below case. 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Lessin Kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Rehan Khan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Thursday, 27 August, 2020 17:33:36 
Subject: Re: On Validation but amount deduct / 8399427687 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 27 August, 2020 16:01:30 
Subject: On Validation but amount deduct / 8399427687 

Hi Team, 

The order has not been placed successfully because it was on validation and as per the Payment Transactions nothing has been captured and authorized but customer claimed the amount has been deduct from his account. 
So please refund his amount as soon as possible. 

Order number - 8399427687 
Ticket number -1424508 
Amount - KWD51.90 

Regards 
Rehan