Subject: (Late Shipping)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Oct 2020 21:10:00 -0700 (MST)

Hi Team, 

Order Number: 6226755413 
Store Code: Centrepoint - 21188 

Order placed on Sep 23, 2020 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +966548180212 and ask them to collect their order. 

Thank you for your help! 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 10 October, 2020 21:04:36 
Subject: (Late Shipping) 

Hi Team, 

Problem Statement: C&C Late Shipping 

Order Date : 23/09/2020 

Order ID: 6226755413 
Tracking ID: 622675541322999991 
Store Code: Centrepoint21188 
Assistance Required: Need Urgent shipping 

Issue Description: Customer placed order on 23/09/2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite it. 

Regards, 
Shafeeque