Subject: Re: Arabic Language Test - Mohd Siddiqui
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 10 Oct 2020 19:46:34 -0700 (MST)

Hi Harpreet, 

The second answer written in English, However i evaluate for the first and last answers 5 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 10 October, 2020 20:01:58 
Subject: Fwd: Arabic Language Test - Mohd Siddiqui 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 10 Oct, 2020, at 12:36, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohd Siddiqui / (+91) 9990310836 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	One I face this kind of problem, first of all I will apologize him for delay in delivery of the order, and tell him very sorry. After that I will request him to give his address correctly and then will promise him to deliver his order as soon as possible. After that I will check every thing in Pizza Hut and pack his order and try to deliver it with correct address. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My self is Mohd Sadullah Siddiqui. I completed my early education in Chashma e Faiz Malmal( Arabic Schol). And then got admission in Darul Uloom Nadwatul Ulama Lucknow and spent three years and completed my Alimiat course ( +2). Later on I got admission in Jamia Milia Islamia University and graduated with B.A ( Hons) Arabic in 2011. And I Completed M.A( Arabic) from university of Delhi in 2013. After that I worked in different companies of Medical tourism as Arabic Translator and as of now i am working in Mrdhaven Konsult Pvt. Ltd. ( Gurhaon) . This is also a medical tourism company. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة الزبون الجيدة هي أن تقدم خدمات للزبائن حسب 
متطلباتهم مع الاهتمام بفايدة 

الشركة 

و خدمة الزبون السيةهي انك لا تقدر أن تلبي متطلبات الزبون كما حقهم 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	I have to be polite in communication with customers. 

I should give customers right informations. 

I should asks customers to give exact information. 

I should complete orders in limited time. 

I have to be cooperative with customers. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	قبل ٤ سنوات تقريبا انا سافرت الي السودان مع زميلي في المكتب . وكان هدف هذه الرحلة كان تسويق المستشفي و تطوير الأعمال في تلك الدولة . هذه الرحلةالدولية كانت أول رحلة في الحيات 

نحن ركبنا الطايرة في مطار مومباي وانا كنت خايفة جدا بالطيران، لأني ما ركبت الطايرة سابقا. علي كل حال بعد ساعات وصلنا الي الدوحة و نتظرنا تقريبا ٤ ساعات علي المطار اكلنا و شربنا و مشينا و تفرجنا علي مطار الدوحة كثيرا و و بعد ذالك ركبنا الطايرة الأخرى و خلال أربع ساعات تقريبا و صلنا الي مطار الخرطوم و هناك كان صديقي منتظرا لنا فتصافحنا وتعانقنا و رحنا الي الفندق تعبان فسبحنا و اكلنا و نمناو بالمساء ذهبنا الي السوق واشترينا بعض الأشياء الضرورية و تعشينا في المطعم المصري و كان العشاء طيبا و لذيذا وفي اليوم الثاني زرنا مكاتب والتقينا كثيرا من الناس و تكلمنا معهم و ناقشنا الموضوع، و هكذا كان برنامج لمدة أسبوع و في اخر ايام البقاء بالسودان زرنا أماكن سياحية وتاريخية من الجامعات و الإنهار و الحدايق و السوق و غيرها وعندما كملنا شغلنا راجعنا للهند