Subject: Ticket Assigned - Conversation with Purring Cupcake
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 10 Oct 2020 17:50:37 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Purring Cupcake Purring Cupcake                    Hello .           09:28 PM, 10th Oct                     Purring Cupcake                    Am.contacting regarding order No.2000200974           09:29 PM, 10th Oct                     Purring Cupcake                    I asked for return few days ago but due to.some circumstances I wont be able to deliver them to shop           09:29 PM, 10th Oct                     Purring Cupcake                    May please send your rep to pick them up           09:29 PM, 10th Oct                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:38 PM, 10th Oct                   Fauzan                   sorry for late response           09:39 PM, 10th Oct                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:39 PM, 10th Oct                     Purring Cupcake                    Ok dear           09:40 PM, 10th Oct                   Fauzan                   can you you please share the items name which you want to return           09:40 PM, 10th Oct                     Purring Cupcake                    Skirt           09:40 PM, 10th Oct                     Purring Cupcake                    Culotte pants black           09:41 PM, 10th Oct                   Fauzan                   there are two Culotte pants kindly confirm which one you mean           09:43 PM, 10th Oct                   Fauzan                   Textured Mid Waist Culottes with Elasticised Waistband           09:43 PM, 10th Oct                   Fauzan                   or Textured Mid-Rise Culottes with Belt and Elasticised Waistband           09:43 PM, 10th Oct                     Purring Cupcake                    Its price 200           09:43 PM, 10th Oct                   Fauzan                   Ok           09:43 PM, 10th Oct                   Fauzan                   May I request you to please stay on-hold while creating return request           09:44 PM, 10th Oct                     Purring Cupcake                    Sure           09:44 PM, 10th Oct                   Fauzan                   Thank you for holding up            09:45 PM, 10th Oct                     Purring Cupcake                    Thanks           09:45 PM, 10th Oct                   Fauzan                   we are sorry we are unable to create a return request this time due to some tech issue           09:45 PM, 10th Oct                   Fauzan                   we will raise a request to our relevant team to fix this issue as soon as possible and will update you           09:46 PM, 10th Oct                     Purring Cupcake                    Ok so i will wait your feedback  correct ?,           09:47 PM, 10th Oct                   Fauzan                   we will raise a return request within 2-3 days. If you do not get any update within the time kindly reach out to us again           09:48 PM, 10th Oct                   Fauzan                   Is there anything else I can help you with?            09:48 PM, 10th Oct                     Purring Cupcake                    Ok thanks           09:49 PM, 10th Oct                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with HomeBox.  My name is Fauzan and have a wonderful day.           09:49 PM, 10th Oct                     Purring Cupcake                    You too           09:49 PM, 10th Oct                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with Max.  My name is Fauzan and have a wonderful day.           09:50 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1573229