Subject: Refund Not Proccessed
From: Mohammad Shafeeque <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 10 Oct 2020 07:12:59 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 02/09/2020 

Order ID: 6220665187 
Return Tracking ID: 46176189135;I0690C5 
RMA: 24146136 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 24146136 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque 

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