Subject: Re: Extra amount refunded // 7401374757
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 06:31:22 -0700 (MST)

Hi Team, 

Ticket id: 1457975 

Problem Statement: Extra amount refunded 

Order Date: Sep 9, 2020 
Order ID: 7401374757 
RMA: 43395219 
Tracking ID: 45443567131;I07FE88 

Assistance Required: Need urgent Refund 

Issue Description: The customer create a return request for all 14 items and returned only 4 items out of them. Now the refund has been processed for all the 14 items i.e, BHD 52.4 
​ 
The name of the return items are: 
​ 
161579893 - - Sustainable Plain Jog Pants with Pocket Detail and Drawstring 
161426502 - - Raglan Sleeves T-shirt with Plain Jog Pants 
161426506 - - Full Length Plain Pyjamas with Pocket Detail and Drawstring 
162159033 - - Full Length Solid Jog Pants with Pocket Detail and Drawstring 
​ 
And the total cost of the 4 returned item is BHD 16.79. 
​ 
Now, customer wants to repay the extra money BHD 35.61 and we request you to please and look into this. 

Thank you for your help 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 10 October, 2020 18:58:40 
Subject: Extra amount refunded // 7401374757 

Hi Team, 

Ticket id: 1457975 

Problem Statement: Extra amount refunded 

Order Date: Sep 9, 2020 
Order ID: 7401374757 
RMA: 43395219 
Tracking ID: 45443567131;I07FE88 

Assistance Required: Need urgent Refund 

Issue Description: The customer create a return request for all 14 items and returned only 4 items out of them. Now the refund has been processed for all the 14 items i.e, BHD 52.4 
​ 
The name of the return items are: 
​ 
161579893 - - Sustainable Plain Jog Pants with Pocket Detail and Drawstring 
161426502 - - Raglan Sleeves T-shirt with Plain Jog Pants 
161426506 - - Full Length Plain Pyjamas with Pocket Detail and Drawstring 
162159033 - - Full Length Solid Jog Pants with Pocket Detail and Drawstring 
​ 
And the total cost of the 4 returned item is BHD 16.79. 
​ 
Now, customer wants to repay the money and we request you to please and look into this. 

Thank you for your help 

Regards, 
Shivani