Subject: RE: Additional discount using code OMG 15 for Orders placed on Sep 24 - Order ID 6227001089 & 6227046397
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 10 Oct 2020 12:41:36 +0000

Hi Fauzan / Nikhil,

6227001089 – This order is not applicable for the additional discount as it has not been placed using the app.

6227046397 – Please ask the customer for any screenshot of the error message received if she was trying to use the code.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Saturday, October 10, 2020 4:08 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Additional discount using code OMG 15 for Orders placed on Sep 24 - Order ID 6227001089 & 6227046397

@Akshay Berry<mailto:[email-masked]>

Can you please check on this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 9, 2020 6:24 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Additional discount using code OMG 15 for Orders placed on Sep 24 - Order ID 6227001089 & 6227046397
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 8 October, 2020 23:53:15
Subject: Additional discount using code OMG 15 for Orders placed on Sep 24 - Order ID 6227001089 & 6227046397

Hi Team,

The customer is complaining that she is unable to use Promo Code 'OMG15' on the Orders placed on Sep 24. Order ID 6227001089 & 6227046397

Kindly confirm whether additional discount using the promo code were applicable for the orders, as the items were purchased with 50% off due to Saudi National Day.

Kindly assist.

Regards,
Nikhil.

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