Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Oct 2020 12:37:59 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hi, </div>
<div id="yMail_cursorElementTracker_1602333404119">Thanks for the below email. </div>
<div id="yMail_cursorElementTracker_1602333412275">Below is the reference no given by the bank to me on the 1st day I called them.. May be this could help.. </div>
<div id="yMail_cursorElementTracker_1602333453280"><br></div>
<div id="yMail_cursorElementTracker_1602333416701">
<div id="yMail_cursorElementTracker_1599566661709" style="overflow-wrap: break-word; font-family: sans-serif">Transaction 1 was for. 280 fils plus shukran points.. Ref no given by the bank for this amt is 025140026514</div>
<div id="yMail_cursorElementTracker_1599566716476" style="overflow-wrap: break-word; font-family: sans-serif"><br style="overflow-wrap: break-word"></div>
<div id="yMail_cursorElementTracker_1599566717176" style="overflow-wrap: break-word; font-family: sans-serif">Transaction 2 was for 2.000 kd.. Ref no given the bank for this amt is 025111029968.</div>
<div id="yMail_cursorElementTracker_1602333459929" style="overflow-wrap: break-word; font-family: sans-serif"><br></div>
<div id="yMail_cursorElementTracker_1602333460083" style="overflow-wrap: break-word; font-family: sans-serif">Thanks </div>
<div id="yMail_cursorElementTracker_1602333462579" style="overflow-wrap: break-word; font-family: sans-serif">Cynthia </div>
<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Oct 10, 2020 at 3:33 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4168962175"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Cynthia,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response and patience.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay caused in the processing of the refund of the remaining amount however, our finance team is still trying to investigate those charges with the Bank directly as they are not coming up in our Statement as received.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please allow us some more time so that we can sort this out with your Bank Directly and we will notify you on any update when we receive from them. </div>
<div dir="ltr"><br></div>
<div dir="ltr">We appreciate your continued patience and understanding.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1466893