Subject: RE: Refund approval
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 12:02:41 +0000

Hi Seeta,

I see this has been refunded by Shakeeb.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, October 9, 2020 1:06 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund approval

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 9, 2020 12:56:16 PM
Subject: Re: Refund approval

roblem Statement : Not shipped order / Refund approval.

Ticket id : 1547459

Order Date :Sep 30, 2020

Order ID: 6228693295

Tracking ID : S002422123443

RMA: 1000051535

Total Price : 67

Issue Description :
The order was placed on Sep 30, 2020 but he did not receive his complete order
now he is looking for his missing item or refund.

item detail:
162524229 - - Slip-On Textured Sports Shoes  Price (67)

Case history : The customer reached out to us on 5 Oct 2020 and since then the issue was pending.

Customer's history : the customer is with us since 8/22/20 and this is his 3rd order with us.

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue.

Best Regards
Abdulqadr

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