Subject: RE: Order status is IN_PROGRESS and shipment has Returned to Origin
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>
Date: Sat, 10 Oct 2020 11:37:18 +0000

Hi Team,

This has been updated as returned to WH from Saudi Post portal however in Fareye, it is still showing as Shipped.

Please update as RTO delivered.

FYI @Vishwajeet Singh<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 9, 2020 5:57 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order status is IN_PROGRESS and shipment has Returned to Origin
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us to refund for the below order. The order has been returned WH but the status is hybris still In Transit. Kindly assist us to mark the order as NDR and process the refund.

Regards,
Fauzan

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 9 October, 2020 04:02:24
Subject: Order status is IN_PROGRESS and shipment has Returned to Origin

Hi Team,

Problem Statement: Order status is IN_PROGRESS and shipment has Returned to Origin

Order Date: Sep 24, 2020
Order ID: 6226855552
Tracking ID: CRDSAL0071783920
Order Status: ​IN_PROGRESS
Shipment status: Returned to Origin

Assistance Required: Need to ​update the order status and refund

Issue Description: The ​shipment of this order has Returned to Origin approval is attached, so we request please do the needful

Regards,
Hafizullah

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