Subject: RE: Refund of order #9603222685
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 11:33:10 +0000

Hi Fauzan,

You can raise a JIRA ticket for this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 9, 2020 6:18 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund of order #9603222685
Importance: High

External email sender, please take precaution.
Hi Jessie / Malik.

Kindly assist is in processing the refund for below RMA. The RMA is process but we can not see any refund follow on in Payment Transactions.

Regards,
Fauzan

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 9 October, 2020 00:54:27
Subject: Refund

Hi team

Problem Statement: Refund process.
Order Created: Sep 15, 2020
Order Number: 9603222685
Tracking ID: 1000007945456
Assistance Required: Need urgent refund.
Issue Description: the customer is complaining about late refund , in return request the refund processed but it didn't show in payment transaction.
Please check the screenshot  and do the needful.

Regards
Hemyar.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com