Subject: RE: Refund not processed for Order ID 9601390198
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 10 Oct 2020 11:29:36 +0000

Hi Fauzan,

This has to be scanned by our WH team.

Sent a follow up to them.

If they don’t revert tomorrow, please get back to me.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 9, 2020 6:37 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund not processed for Order ID 9601390198
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us to process the RMA: 1000005436 for order #9601390198. the returned items were collected and returned back to WH on Sep 24 under AWB 46038156732. Refund amount AED 50.40.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 8 October, 2020 23:17:33
Subject: Refund not processed for Order ID 9601390198

Dear Team,

With regards to Order ID 9601390198, the returned items were collected and returned back to WH on Sep 24 under AWB 46038156732. The refund is still not processed.
RMA 1000005436, Refund amount AED 50.40.

Child ticket 1536775 raised under Ticket ID 1524755, but the child ticket is closed and the refund is pending.

Kindly assist with the refund.

Regards,
Nikhil.

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