Subject: RE: The amount has been deducted without completing the order
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sat, 10 Oct 2020 11:28:44 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]> @Mustafa Chakki<mailto:[email-masked]> Please check and confirm if it has been refunded.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, September 12, 2020 12:11 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Hafizullah Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: The amount has been deducted without completing the order

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 12, 2020 12:47:59 PM
Subject: The amount has been deducted without completing the order

Hi Team

Problem Statement: The amount has been deducted without completing the order

Deduction Date: Sep 7, 2020
Order ID: [email-masked]<mailto:[email-masked]>
Total Price: KWD 15.980
Transaction ID: 025110028296

Assistance Required: Need to check and refund

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful

Regards
Hafizullah

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