Subject: RE: Kindly assist with ticket ID 1523695
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 10 Oct 2020 11:24:42 +0000

Hi Fauzan,

Still checking with WH on this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 9, 2020 6:42 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Kindly assist with ticket ID 1523695
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 8 October, 2020 23:00:59
Subject: Kindly assist with ticket ID 1523695

Hi Team,

With regards to below mentioned order numbers, the customer is waiting for the refund. Aramex team has shared the AWB numbers under which the items were returned. Please find attached the screenshot of their confirmation.

Order ID
Order Date
Returned Item ID
Return AWB
Return Request Date
9603224556
16/09/20
162140249, 162212016, 162088473, 162078004
46038149754
20/09/20
9604172358
21/09/20
162232086, 162232095, 162232059, 162232077, 161308945, 162342270, 162186741, 162128883, 162193380
46038433663
23/09/20
9602866015
13/09/20
162232096
No AWB as CnC Order
23/09/20
9602840107
13/09/20
161568730
46038139254;I20028D
19/09/20
9602180512
09/09/20
161887075, 161571802, 162342274, 162129016
46038133540;I20FBFF
17/09/20

Raised a child ticket for the WH confirmation for the same, but the child ticket is closed.

Kindly assist.

Regards,
Nikhil.

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