Subject: RE: double amount deduction/ [email-masked]
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sat, 10 Oct 2020 10:35:38 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]> @Mustafa Chakki<mailto:[email-masked]>

Please check and confirm if the below refund has been done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Saturday, September 12, 2020 3:38 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: double amount deduction/ [email-masked]

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 September, 2020 12:08:57
Subject: Re: double amount deduction/ [email-masked]<mailto:[email-masked]>

Hi team,

any update?

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 September, 2020 12:50:49
Subject: double amount deduction/ [email-masked]<mailto:[email-masked]>

Hi team,

The customer is claiming that the KWD 5.150 deducted from his account twice and he has provided the transaction id for both the deductions as follow.
1) 025111031461
2) 025133033470

Date of deduction: 7/9/2020

kindly check the bank statement and advise.

Regards,
Asjad.

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