Subject: RE: Refund issue case ID 1516603
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 09:34:36 +0000

Hi Fauzan,

https://landmark.atlassian.net/browse/REL-121361

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 10, 2020 7:53 AM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund issue case ID 1516603
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us to process the RMA (24134291) for order #6222269266 . as the item has been delivered to Conloc, we have created a child ticket but the refund still not processed yet.

Regards,
Fauzan

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 3 October, 2020 15:53:01
Subject: refund issue case ID 1516603

Problem Statement: Refund Not Processed
Order Date : Sep 7, 2020
Order ID: 6222269266
return Tracking ID: 46177577106
Assistance Required: Need refund for customer.

Issue Description: the items have been returned to WH conloc under above tracking ID
I escalated to WH conloc but there was no response

please do needful.

Regards,
CS Team Ammar Asif

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