Subject: FW: KNET Issue / [email-masked]
From: Jessie Caparas <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 09:31:10 +0000

Hi Mustafa,

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 10, 2020 8:13 AM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: KNET Issue / [email-masked]
Importance: High

External email sender, please take precaution.
Hi Team,

The case has pending for long time and customer is chasing us regarding his refund so please do the needful.

Regards
Fauzan

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 1 October, 2020 12:26:10
Subject: Fwd: KNET Issue / [email-masked]<mailto:[email-masked]>

Hi Team,

Please assist in closing the below case.

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 18 September, 2020 21:23:01
Subject: Re: KNET Issue / [email-masked]<mailto:[email-masked]>

Hi Rashid,

Any update on below case.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 September, 2020 18:11:14
Subject: Re: KNET Issue / [email-masked]<mailto:[email-masked]>

Hi Rashid,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 3:51:06 PM
Subject: KNET Issue / [email-masked]<mailto:[email-masked]>

Hi Team,

Customer tried to place the order via Knet and amount was deducted but order has not been placed successfully.
Customer also share with us his transaction history, so please do the  needful.

We are looking forward to your reply.

Mobile number - +96599526646
Ticket number - 1462462
EMAIL ID - [email-masked]<mailto:[email-masked]>

Regards
Rehan

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