Subject: RE: Order cancellation for refund
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 09:28:13 +0000

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

9798979713  - order has not been shipped since August. Please cancel this order.

INC0875014

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 10, 2020 8:27 AM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Order cancellation for refund
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly help us to cancel the order #9798979713 as it has not been shipped since the order placed on  Aug 23, 2020.

Regards,
Fauzan

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 October, 2020 22:02:49
Subject: (Order cancellation for refund

Hi Team,

Problem Statement: What is the issue (Order cancellation)

Order Date : 23/08/2020

Order ID: 9798979713
Tracking ID: NA
Store code: Babyshop21247
Assistance Required: Need Urgent refund

Issue Description: Customer placed order on 23/08/2020 and till now he/she has not received the order. As per the hybris the order status is not ready for collection.

Customer is chasing us for his/her order so we request you to cancel the order and refund the customer.

Regards,
Shafeeque

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