Subject: RE: Return Processing Request - 6215280951
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohamed Nagy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 10 Oct 2020 09:02:37 +0000

Hi Apoorv,

Check if RMA # 1000055828 is processed now.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 9, 2020 11:59 AM
To: Mohamed Nagy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Return Processing Request - 6215280951

External email sender, please take precaution.
Hi Team,

Order number: 6215280951
AWB: 46171421166, 46171624833

Customer returned the following items under above AWB: 162201655, 162073868, 162346676, 162478007, 161098370, 161096651 which are showing delivered on Aug 29, 2020. The same was escalated via Child Ticket: 1512000 however, the ticket is pending since 16 days now.

Request you to please assist in closing this case as the items are returned since August.

Appreciate your assistance.

Regards,
Apoorv
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