Subject: RE: POD // 8391302550 // FP07081000419
From: olm kuwait <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 08:40:49 +0000

Dear Fauzan,

Kindly provide the customer mobile number or address for delivery process.

Thanks with regards
Azmath

From: Reddy Prasad <[email-masked]>
Sent: 10 October 2020 09:51
To: olm kuwait <[email-masked]>
Subject: FW: POD // 8391302550 // FP07081000419
Importance: High

Dear Azmat

Please check and revert back to Fauzan immediately.

Regards

Reddy Prasad

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 10, 2020 2:27 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: Re: POD // 8391302550 // FP07081000419
Importance: High

External email sender, please take precaution.
Hi Team,

Any update in below case.

Regards,
Fauzan

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 5 October, 2020 13:39:50
Subject: RE: POD // 8391302550 // FP07081000419

@olm kuwait<mailto:[email-masked]> Please update if there is any POD for the same.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 2, 2020 9:01 PM
To: olm kuwait <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: POD // 8391302550 // FP07081000419
Importance: High

External email sender, please take precaution.
Hi Team,

The order status is showing "Delivered" on 10 Sep, 2020 and same has informed to customer. However, she is saying she did not receive her order and the contact number is no longer valid and she is not in Kuwait.

Tracking ID: FP07081000419
Order ID: 8391302550
Kindly check and arrange the POD and advice.

Thank you for your help!

Regards,
Fauzan

________________________________
From: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 5 September, 2020 16:52:24
Subject: Re: Late delivery // 8391302550 // FP07081000419

Dear team,

The below mentioned order mobile number is incorrect.

Kindly provide us the correct order no to process the delivery.

Thanks with regards
Azmath

Get Outlook for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fghei36&data=02%7C01%7Colm.kuwait%40landmarkgroup.com%7C5b9e48a533c94daf0e4208d86ce8d089%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637379094473637380&sdata=TFb8xBX1dRm04yXrx03UDHQW9yAUseeIohjQSLoOQO4%3D&reserved=0>
________________________________
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 5, 2020 2:14:17 PM
To: olm kuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery // 8391302550 // FP07081000419

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 31, 2020 4:28:47 PM
Subject: Late delivery // 8391302550 // FP07081000419

Hi Team,

Ticket ID: 1349227
Problem Statement: Late delivery
Order Date : Jul 7, 2020
Order ID: 8391302550
Tracking ID: FP07081000419
Assistance Required: Need urgent delivery

Issue Description: The order was shipped on Jul 8, 2020 but still not delivered to customer.

We have already escalated to the courier team but did not receive any response from their end.

Please check and advice.

Thank you for your help!

Regards,
Shivani

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Colm.kuwait%40landmarkgroup.com%7C5b9e48a533c94daf0e4208d86ce8d089%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637379094473637380&sdata=5sW4IddnMmuYBPpCW8kPZGTSgz7Rk85kfhpqnIdpbZM%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Colm.kuwait%40landmarkgroup.com%7C5b9e48a533c94daf0e4208d86ce8d089%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637379094473647373&sdata=3SVYU2FuTJpOdJdeMi65Q26LtM6ZoATJrBCY36xe34s%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com