Subject: NDR Refund followup! // 9602480962 // 1489993
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 00:48:10 -0700 (MST)

Hi Team, 

Problem Statement: NDR refund 

With reference to order number: 9602480962, order has been Marked as NDR however, refund hasn't been processed. 

Order Date: Sep 11, 2020 
Tracking: SD000051461 

Assistance required: Need refund to customer. 

As per the tracking, items has been returned back to shipper. 

Child ticket: 1536607, however as per the update from the team, items haven't been returned. 

Customer is now chasing for his refund. Kindly look into this and do the needful. 

Thanks, 
Nitesh