Subject: Refund issue // 9605407873
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 00:42:00 -0700 (MST)

Hi Team, 

Problem Statement: Refund issue 

Ticket: 1549067 
Order Date: Sep 29, 2020 
Order ID: 9605407873 
RMA: 1000027877 

Assistance Required: Need urgent Refund 

Issue Description: As per the hybris the refund has been processed for the RMA. However, we can not see any refund transaction in the payment section. 

Please check and advice. 

Thank you for your help 

Regards, 
Shivani