Subject: Refund followup! // 6220012663 // 1471379
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 00:14:14 -0700 (MST)

Hi Team, 

Problem Statement: Refund not received 

Order ID: 6220012663 
Return Tracking ID: 46175664920;I040F77 
Assistance Required: Need refund to customer 
RMA: 24111076 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1507602 has been created, however no further update received from the team. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh