Subject: RE: Late refund // 6216711747
From: Ksaconloc Returns <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Shivani Rani <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammad Ayaz <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Sat, 10 Oct 2020 06:14:17 +0000

Dear Fauzan
Greetings

Please note that we processed this Order.

Regards,
Dineshbabu.E
Conloc Returns
Ext – 4647

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 10, 2020 2:43 AM
To: Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>
Cc: Shivani Rani <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Late refund // 6216711747
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us in below case.

Regards,
Fauzan

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 October, 2020 11:35:28
Subject: Late refund  // 6216711747

Hi Team,

Problem Statement: Late refund

Ticket: 1484748
Order Date: Sep 9, 2020
Order ID: 6216711747
RMA: 24070381 & 24070378
Tracking ID: 46172698611
Assistance Required: Need urgent Refund
Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Aug 29, 2020. However, the refund still not processed.

The name of the returned items are:
161509685 - - Printed A-line Maxi Dress with Round Neck and Long Sleeves
161749729 - - Printed Maxi A-line Dress with Crew Neck and Long Sleeves
161720052 - - Printed Maxi A-line Dress with Round Neck and Bishop Sleeves

I have already create child ticket on 23 Sep, 2020 (1512060) but no update so far

Please check and look into the case.

Thank you for your help

Regards,
CS Team Shivani Rani

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