Subject: Refund Delay // 6216812186 // 1531312
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 9 Oct 2020 22:13:46 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Aug 18, 2020 

Order ID: 6216812186 
Return Tracking ID: 46172436435;H22C7B7 
Assistance Required: Need refund to customer 
RMA:24070508 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1541177 has been created, however no update received from the team 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh